Handspring Visor Neo (Red)

Expand the capabilities of your Visor Neo with the built-in expansion slot, which lets you turn your handheld into an MP3 player, pager, modem, and GPS receiver. Just slide an optional hardware or software Springboard module into the slot on the back, and your Visor Neo takes on a new function with no configuration or additional software required.

The Handspring Visor Neo runs the popular Palm operating system, so it is fully compatible with thousands of Palm OS applications. Plus, Handspring has added features to the Palm OS, like an advanced datebook, calculator, world clock, and built-in floating-point math support. Enter memos and notes into your Visor Neo with the easy-to-use Graffiti handwriting software.

With the Visor Neo's speedy USB connection, synchronizing data with your desktop has never been easier. Just place your Visor Neo into the included USB cradle and exchange data with the touch of a button. The Visor Neo's infrared port lets you beam data to other handhelds, and it also has a built-in microphone for use with digital voice recorder modules.

The Handspring Visor Neo comes with a USB HotSync cradle, stylus, snap cover, desktop synchronization software for Windows and Mac, software link for synchronizing with Microsoft Outlook (Windows only), two AAA batteries, and a one-year warranty. E-mail support is included for Microsoft Outlook, Lotus cc:Mail, and Qualcomm Eudora.

true story addendum: I recently got sick in the hospital and while vomiting, dropped my handheld into the toilet bowl. For three days it wouldn't turn on. Then, miraculously, it turned on. I managed to hot-synch all the data from my PC back onto the handheld without any problems. Amazing!


Best buy for a beginner   May 1, 2003
Basicly, what I want from a PDA include organization functions, being compatible with the majority of softwares available and the potential to expend the memory. With a resonable price, handspring Visor Neo gives me all! With plenty of Palm OS freeware, easy and quick synchronization, my PDA just become more and more valuable! And boy, they have the best customer support team in the world!


great value and quality, but may not be right for everyone   December 17, 2002
 14 out of 14 found this review helpful

I've had the original Visor for about 1.65 years (nice, black plastic that feels like that of a TV remote, 2MB of RAM, Palm OS 3.1, 4 shades of grayscale, 50% slower processor than the Neo) and the Visor Neo purple (I don't care if it says blue on the box, everytime I look at it, I see purple/indigo) for about 5 months now. I primarily made the upgrade to a Neo over the original mostly due to the extra RAM and faster processor. The new version of the OS and continuing Springboard compatibility were additional plusses. Finally, It was priced cheaper than what my Visor had cost, had free shipping, and came with a free promotional nylon carry-case (the one with the big zipper, 1 big pocket for your handheld, 2 mini-pockets for any Springboard modules, and a little room left over to squeeze something else, like a set of headphones).
Here's my detailed breakdown of the Neo:

Palm OS: If you've ever played around with a Palm OS before, then you gotta admire its simplicity. There's Very little micro managing, relatively low problems, and has thousands of applications available. This platform is also used by 75% - 90% of the handheld community, so unless they're sticking with their cell phones, you'll be able to freely-exchange software, contact info, and variety of other things. Unless you're hardcore on viewing video, listening to mp3s, or other heavy multi-media tasks, PalmOS should suit you fine.

Exterior: has that "cheap, greasy plastic" feel in where fingerprints and body oils smudge very easily on it. Would-have been nice if there was an alternative to this, but I've gotten used to this. Having a snap cover as opposed to a flip cover means that you'll need 2 hands to open/close it, but I've gotten used to this too. They're 3 different colors, mine being opaque/translucent, lighter-colored ones being more transparent/translucent. If your cover is also clean, you'll be able to see your screen without removing the cover, which can be convenient due to what I've mentioned previously.

HotSync/Palm Desktop: Easy setup, easy to use. Backs up your handheld, lets you enter data onto PC and sync it over to your handheld, as well as new software. It'd be nice if it displayed important notices more clearly, such as same files being duplicated because of different information from HotSyncing. Currently, you need to go through the logs to pinpoint this. All in all very well done (with a backup module to provide fail-safe if something should go wrong)

Screen: Grayscale does look ugly next to a color screen and/or higher resolution screen, but you do get your "returns" with a less expensive and less power draining PDA. For me, it would've been nice to view pictures, maps, and games in color, but the grayscale gets the job done quite adequately. Pressure detection on the screen produced minimal concerns, as several times I would miss when I try to click on very small targets, although it may have been like that because I miscallibrated the detection accuracy.

Battery life: the 2 AAA alkalines last me about 2 weeks when I do an hour of gaming or other heavy use a day, while over 3.5 weeks with more mild usage of daily lookups and small notetaking. If this is a concern for you, nickel cadium batteries should save you money. Even though Handspring doesn't recommend this, it's moreso a battery guage monitoring issue than performance/damage-wise.

Reliability: As of with my Neo, I never had any fatal problems. Certain times I had to soft reset because of missing files for some applications caused errors that prompted me to do so, but I never had any information losses, freezes, or crashes. With my original Visor however, loading tons of games or something caused it to "downward spiral". This is where day-by-day, the performance and operation gets noticeably worse (like Win 98 from when you first use it fresh from a reformatted hard drive to4 years later when you need to reboot the damn thing 2-12x a day). Soft-resetting my old Visor temporarily solved this problem for a few days at a time, but ultimately a hard reset (purging all of your data) was required to, yet again, Temporarily remedy this problem. Tech support (NOT a toll-free number BTW) was kind enough to promptly send me a replacement (but first sending me an actual return box to put the defective handheld in. Procedures.... humph).

Springboard: Of the 2 Handspring handhelds I own, both aren't tremendously innovative compared to what the competition has to offer, but are nice values, so I'd generally recommend them to anybody. However, if you aren't going to bother dealing with them modules, I'd recommend you consider the Palm series or even a PocketPC, just to keep your options open. If you Are primarily interested in Visors for their Springboard modules, then poke around online and other places to find out more information, specifically, what modules you would use, availability, and prices. Thankfully, modules no longer cost "an arm and a leg" like they did years ago, but certain combinations of purchases can still deplete your wallet quickly. Many models of the latter 2 also have some sort of expandable data storage/backup and can even mimic the functionality that Springboard technology offers for Visors (e.g. certain Palms have wireless email/web capabilities and PocketPCs have a built in mp3 player). As for myself, I currently own 4 different kinds of modules: 8MB backup module (peace of mind for in case my PC AND my Visor BOTH fail), 16MB Hagiwara flash memory (expandable storage for databases, Ebooks, and games), a 2MB flash memory + "silent" vibrating alarm (for the limited amount of memory and also being cheap), and the SoundsGood mp3 player I managed to find on Amazon Marketplace (I plan on getting a REAL mp3 player soon, but this novelty item does come in handy for when I don't lug the player around).