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 enlarge | Brand: Canon
Category: CE
Buy New: Too low to display
New (42)
Avg. Customer Rating:  113 reviews
Color: BLK/SLV
Media: Electronics
Memorabilia: No
Number Of Items: 1
Shipping Weight (lbs): 43
Dimensions (in): 20 x 19 x 10.2
MPN: 2436B002
Model: 2436B002
UPC: 013803087871
EAN: 0013803087871
ASIN: B0012S75NE
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 Canon Pixma Review November 12, 2008
0 out of 1 found this review helpful
I am very happy with the printer/fax/copier. Easy to use and easy to set up.
 The worst of the worst November 11, 2008
1 out of 4 found this review helpful
I am no techie, however, I would consider myself somewhat tech savvy. This printer is the absolute worst of the worst. The first I ordered came, I followed instruction and was treated to a terribly loud clicking/grinding noise in the interior. A long phone call to Canon tech support ended once they heard the sounds emanating from the printer and told me to return the item if possible.
The second printer I received was in working order.
I have used several types of printers over the years. I have never had problems with any of them I couldn't fix with a quick glance through their troubleshooting guide, or a call to tech support.
A list of my problems:
Installation takes FOREVER.
Still cannot wirelessly print although I have followed their meager instructions.
Their product manual is incomplete. I have had errors pop up that are not listed.
It has now suddenly stopped printing. Their troubleshooting guide recommends to make sure drivers are updated, and the help ends there. I did so and received an error message, that the drivers couldn't be installed.
I suppose I am spoiled, being used to a more intelligent tech support system, one that might scan my computer and tell me the drivers that I am missing. Instead, I have bungled around and around. Every time you have to uninstall and reinstall the driver software takes forever! I still have not been able to print wirelessly, and I purchased the bluetooth for the printer. I have a toddler running around and I simply do not have the patience nor the time to sit and configure the damn printer for the 17th time. I wish I had never purchased this product and would like to caution anyone who wants a simple printer to plug in and work, this is NOT the printer for you!
In fact, I am in the midst of trying to troubleshoot it one more time before I take a sledgehammer to it. I stopped long enough to catch my breath and post this review. I feel like crying. Unless you have masochistic tendencies, BEWARE!
An incredible printer November 8, 2008
I bought this all-in-one printer in August 08 and has been very please with its performance. The set up was extremely easy. I connect the printer through a print server with my home wireless network. It connects easily with the 3 Mac and my laptop PC without a problem. Just follow the instructions on the quick setup and you are done. The printer is fast, does not take long to warm up. The feature that I love is the ability to scan documents and send them to any computer connected to the network. The scanned photos come out gorgeous, fast. Very pleased with this printer, will recommend it 100%.
Excellent Performance November 3, 2008
My use of MX850 has been very satisfying because of its excellence in printing both photos and text and its providing good faxing and scanning capablity.
 dead on arrival, but Canon responded November 1, 2008
After spending all the necessary time to unpack/setup this all-in-one, it did not work. It continued to diplay an error message claiming the paper feeder tray had a problem. Canon support said that error message wasn't even listed in their materials. BUT the support rep correctly identified it as a hardware defect and arranged for a replacement. They shipped me a new one, and I returned the defective one in the same box. The new one works. I have not used all of its functions. It's not the most intuitively user-friendly, but once one learns the drill, it's very easy to use (I've used print/fax so far). I was very unhappy with the d-o-a original. I wanted to ship it back to Amazon and be done. Canon's responsive support won me over. I was a diehard H-P customer before, and H-P produces excellent machines. After Biscuit, my yorkie, who goes crazy when he hears the machine's internal engine start up (he also attacks the vacuum cleaner and jumps at the electric shaver), knocked my H-P officejet 7310 over, it developed a hardware defect--claiming feeder door was open, when it was not.* That prompted me to look around. NEWSFLASH: Consumer Reports for December 2008 just rated this Canon Pixma 850#1! My star rating is based on Canon's excellent response, because I have not fully tested teh machine. Consumer Reports' rating bolsters my confidence in this item. I unconditionally recommend it. *Biscuit gets locked in a pen or otherwise restrained when he approaches the Canon.
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